J. L. Morgan was built on the belief that all hospitals and organizations, regardless of size or financial foundation, have the right to sound, cost effective methods of tracking and reporting how their organization is performing compared to the rest of the nation. With this thought in mind, we developed the foundation of what we stand for and what we believe.


  • Providing real time data - If it isn't timely, it isn't valid.
  • Ensuring the most cost efficient surveys available.
  • Surveys captured via telephone mode,  ensuring personal interaction with your patients resulting in increased responses
  • No "1-800" Helpdesk". Direct access to our management team.

Our Pledge

Wendy Dew
HR/Patient Satisfaction Director
205-995-7107 Office
Shanna Tucker-Cashatt
Discharge Outcomes Program Director
205-995-7140 Office
205-995-7141  Fax
Adam Loomis
Patient Satisfaction Supervisor
205-739-2319 Office

Latrice Lawson
Data Manager
205-995-7139 Office
DeAnna Bagwell
Marketing & Sales
205-995-7153 Office
205-566-4559 Cell

Our Management Team

Jeff Morgan, President                                      

205-408-8774 Office

205-585-8425 Cellular



Tanya Harris-Haynes

CMS CAHPS Director

205-995-7144 Office