Best Practices

  

The literature and links below are designed to help provide our hospitals with helpful tips and resources that they can take back to their hospitals and share with the organization. Some of the topics covered include Care Transition, Reducing Hospital Readmissions, Discharge Planning, Nursing Communication, and overall Patient Satisfaction discussions. 

 

Please bookmark this page as we will update it on a regular basis with new and relative information.

J. L. Morgan White Papers

Additional White Papers

 

Care Transition
IMPROVING CARE TRANSITIONS BETWEEN THE NURSING FACILITY AND THE ACUTE-CARE HOSPITAL SETTINGS

American Medical Directors Policy, March 2010
https://www.nhqualitycampaign.org/files/Transition_of_Care_Reference.pdf


RARE – Reducing Avoidable Readmissions Effectively

Website providing resources and literature on a variety of topics including post-discharge planning, reducing readmissions, and care transition.
http://www.rarereadmissions.org/index.html

 

Cleanliness

Hospital Cleaning Best Practices: How to Keep Patients and Staff Safe

Kaivac, Retrieved October 2015
https://www.kaivac.com/a_433-Hospital-Cleaning-Best-Practices-How-to-Keep-Patients-and-Staff-Safe

 

 

Communication about Medications
Addressing the HCAHPS Domains: Communication about Medications and Pain Management

Patient Experience Case Study – Cabell Huntington Hospital, The Beryl Institute, October 2015
http://www.theberylinstitute.org/?page=CASE022012

 

 

Hospital Readmissions
12 Ways to Reduce Hospital Readmissions

Cheryl Clark, Health Leaders Media, December 27, 2010

http://healthleadersmedia.com/page-1/QUA-260658/12-Ways-to-Reduce-Hospital-Readmissions

 


Nursing Communication
Hourly Rounding to Improve Nursing Responsiveness: A Systematic Review

Matthew D. Mitchell, PhD, Julia G. Lavenberg, PhD, RN, Dr. Rebecca Trotta, PhD, RN, and Dr. Craig A. Umscheid, MD, J Nurs Adm. 2014 September ; 44(9): 462–472
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4547690/pdf/nihms715187.pdf

 

10 most common patient complaints, grievances with hospitals

Heather Punke, Becker’s Review, October 16, 2015
http://www.beckershospitalreview.com/quality/10-most-common-patient-complaints-grievances-with-hospitals.html

   

Responsiveness

Improving Staff Responsiveness to Patient-Initiated Call Lights, Doshia B. Williams, University of San Francisco, Feb 2014


Discharge Instructions

Hospitalist Managment Advisor, HCPro, Increase patient satisfaction by improving your discharge process, August 2006