CAHPS® Approved

Cost Efficient

Real Time Data

Exceptional Customer Service

Discover Excellence Patient Experience with J.L. Morgan & Associates - Your Trusted Partner for all your CMS vendor services! Explore our website for expert insights, personalized strategies, and a commitment to your success. Contact us today!

TRANSFORMING THE PATIENT EXPERIENCE IN REAL-TIME!

Our Services

Our Surveys

Our company is well-seasoned in conducting HCAHPS, HHCAHPS, OAS CAHPS, PIX, Patient Satisfaction, Employee Morale, Discharge Outcome, OAS Discharge Outcomes, Behavioral Health Discharge Outcomes and Culture of Safety surveys. We can even work with you to create custom surveys. J.L. Morgan & Associates, Inc. operates with multiple surveyors and managers specializing in each area while maintaining an audit and data department to ensure the quality of care for our client hospitals. We are experiencing rapid growth and intend to be the leader in our industry.

CAHPS

CMS-approved survey vendor for HCAHPS, OAS CAHPS, CG CAHPS, ED CAHPS, and more. With 450+ partners trusting JLM to conduct their CAHPS surveys.

Learn More

Post Discharge Calls

Our Discharge Outcome Program will attempt to contact your patients 24-72 hours after being discharged to evaluate their health status.

Learn More

Patient Satisfaction

J.L. Morgan & Associates, Inc. produces real-time data pertaining to patient satisfaction for our client facilities...

Learn More

Culture of Safety

Collecting patient safety survey results and acting on them shouldn’t be difficult. We identify potential gaps in safety procedures and culture, providing actionable insights

Learn More

"With JLM, you can start seeing the data information after each survey is completed. They make it easy to see results fast!"

J.L. Morgan Client